Gaming is about fun, excitement, and entertainment — not stress or hardship. 399db wants you to stay in control and always play within your limits.
At 399db, we believe gaming is best enjoyed for fun, not out of compulsion. We give every player the freedom to set their own limits. Responsible gaming means the decisions — how much you play, how much you spend, and when to take a break — stay in your hands. We just make it easier to get there.
We offer six core tools to make responsible gaming straightforward at 399db.
Decide in advance how much you want to deposit daily, weekly, or monthly. Once you reach your limit, 399db will automatically prevent any further deposits — so you can never go over budget.
Playing for long stretches without a break can take a mental toll. You can set a maximum session length, and when the time runs out the system will alert you — and end the session if needed.
If you feel like you need a break, you can temporarily close your account for a set period — anywhere from 7 days to permanently. During this time, logging in, placing bets, or making deposits will not be possible.
It's easy to lose track of time when you're absorbed in a game. That's why you can set reminders at regular intervals — a pop-up will show you how long you've been playing and how much you've spent in total.
In your 399db account dashboard, you can check at any time how many sessions you've played, how much you've deposited, and your wins and losses over the past 30 days. When you have a clear picture, making smart decisions becomes much easier.
If gaming is causing you stress or concern, our support team is always available for a completely confidential conversation. We can also refer you to specialist counsellors if needed.
Read through the questions below. If more than three of your answers are "Yes," you may benefit from a little support.
These questions are for you alone — answer them honestly. 399db is here for you.
Never treat gambling as a source of income. It's entertainment, not an investment.
If more than three answers are "Yes," speak with our support team or use the self-exclusion option.
You can set your own gaming limits on your 399db account in just a few minutes. Follow the steps below —
Log in to 399db with your mobile number and password.
Click your profile icon in the top right corner and select the "Responsible Gaming" option.
Choose what you need — a deposit limit, session time limit, loss limit, or self-exclusion.
Set limits on a daily, weekly, or monthly basis. Keep the amount realistic.
Changes take effect as soon as the setting is saved. Decreasing a limit applies immediately; increasing one takes effect after 24 hours.
Set a maximum amount you can deposit in a single day. It resets automatically at the end of each day.
Set a realistic limit on how much you're willing to spend over a seven-day period.
Set a maximum number of minutes or hours per session. Once the time is up, you'll be prompted to take a break.
Once you hit a set loss amount, your session stops automatically — no risk of losing any more.
You can close your account for 7 days, 1 month, 6 months, or permanently. Completely free of charge.
Online gaming has become a source of entertainment for millions of people worldwide. Every day, countless Bangladeshi players enjoy games on 399db, chasing the thrill of a win. But like anything good, gaming has its limits — and staying within those limits is what responsible gaming is all about.
According to experts, the brain releases dopamine when people play for entertainment — that's completely normal. But for some individuals, this feeling can develop into an addiction. They keep playing even after losing, exceed their limits, and end up harming their relationships or career. The responsible gaming tools at 399db are designed specifically to help prevent this.
Responsible gaming doesn't mean playing less or enjoying it less — it means playing with awareness. You'll know when to stop. You'll understand that a loss isn't the end of the world, and that there's always another chance tomorrow. 399db wants your gaming experience to stay positive, every time.
Keep in mind: Gaming is meant to be fun. Winning and losing are both part of the experience.
Tips: Set your budget before you play and stick to it.
399db's responsible gaming tools are completely optional and free to use. That said, we strongly recommend setting a realistic monthly budget when you first create your account — it makes for a healthier and more enjoyable gaming experience in the long run.
Our team continuously monitors gaming patterns. If we notice unusual changes in a player's behaviour — such as a sudden spike in deposits, extended non-stop play, or repeated late-night logins — we reach out directly and offer support. It's not a penalty; it's how we show we care.
399db's responsible gaming policy is built to meet international gaming regulatory standards. We operate in line with guidelines from organisations such as Gambling Therapy and GamCare. Your wellbeing will always matter more to us than any profit.
Stick to these simple habits and gaming will always stay enjoyable.
399db strictly prohibits anyone under 18 from playing. Age is verified at registration, and identity documents may be requested for re-verification at any time. Keeping minors off this platform is our highest priority.
If a child or teenager has access to your device, always log out of your account and never share your password.
Never enter your gaming account password in front of children or write it down where they can find it.
Keep a PIN or fingerprint lock active on your phone or tablet to prevent children from gaining access.
Have an open and honest conversation with your children about online gaming and financial risks.
If you suspect a minor is using 399db, please contact our support team immediately.
Answers to the most frequently asked questions about responsible gaming.
All of 399db's responsible gaming features are built for you. Join now, set your own limits, and play on your terms.